Your cart is empty Continue Shopping
Our aim is to always dispatch all orders within 2 working days (in fact we get the majority dispatched within 1 day of you placing your order). For UK orders we dispatch via Royal Mail, Evri and DPD depending on the profile of your order which usually takes 5 working days from dispatch and includes online tracking at the relevant couriers website, as well as being able to track your order from your account. Parcels will be delivered Monday-Friday (Saturdays in some areas).
Please allow up to 5 working days after dispatch for Royal Mail to deliver your parcel before contacting us.
Next Day Delivery
Orders must be placed before 2pm Monday-Friday and can be tracked via www.dpd.co.uk/tracking or via www.royalmail.com/track-your-item depending on which courier has been used. Any orders placed on a Friday after 2pm will not be dispatched until the following Monday. For orders placed on a Friday before 2pm this will be dispatched on the same day but delivered the following Monday, as stated on the delivery section of the basket page, however in some areas a Saturday delivery will be attempted. Unfortunately we have no awareness of which areas these are as this is set by the courier and changes frequently.
Deliveries and dispatch will not occur on Bank Holidays.
Returns
If you find that the items you have ordered are unsuitable for your needs then you may return them within 14 days of receiving the goods. Please contact us with details of why the product is unsuitable. Please note that return carriage charges are non-refundable. We will refund/exchange you on receipt of the unwanted goods, any opened or used goods will be refused a refund or exchange.
Please note that we are unable to accept returns for Personalised items unless the item is faulty or does not match the specifications specified in your order.